Met with the salesman Bill late on a Tuesday evening. He quickly assessed our needs, presented us some varying offers, and helped with our questions to agree on a solution to our failed air conditioner. We decided on replacing three items: air conditioner, heater, and a tank-less water heater. Bill was able to arrange for an installation on the following Friday. The crew arrived right on time, and had a big enough group of workers to quickly do the prep work, and remove the old equipment. Once the new equipment was moved in part of the crew departed. The remaining two techs worked very efficiently, and were able to get all three units in, working, and tested by 7 PM under some very hot and humid conditions. When the were finished they walked us through all of the items, and did not leave until all questions were answered, and everything was cleaned up, and removed. Overall we were very impressed and would recommend them to anyone needing new equipment .